Decrease (-) Restore Default Increase (+)
Bookmark and Share

Norton Brownsboro Hospital Council

 We Believe

Patient- and family-centered care seeks to fully combine professionals' knowledge of medicine with patients' knowledge of themselves.

Our Values

  • Dignity and respect
  • Information sharing
  • Participation
  • Collaboration
  • Leadership
  • Accountability
  • Advocacy

Our goal is to stay actively involved in developing programs that enhance safety and support services for patients, family and staff. Our Norton Brownsboro Hospital Patient and Family Advisory Council is the voice dedicated to improving the health care experience for all who enter our doors.

Other Goals

  • To work in partnership with the leadership and staff at Norton Brownsboro Hospital
  • To bring patients and health care providers together with a common goal
  • To become more aware of each patient's total experience
  • To provide a multidisciplinary approach to improving patient care and patient/family involvement
  • To discuss volunteer opportunities on the council

Contact Information: Please contact the individuals below to learn about becoming a part of our council at Norton Brownsboro Hospital.

Tori Jennings - PFAC Facilitator
(502) 446-8695

Ellen Creely - PFAC Chair
(502) 446-8695

Linda Biere
- PFAC Co-chair
(502) 446-8695

 Why Serve on the Council
  • A hospital experience can be intimidating and leave patients and their families feeling helpless. Becoming a member of the council gives patients and families a powerful voice for positive change within Norton Brownsboro Hospital.
  • Members can provide support and camaraderie with other patients and families who have been personally touched by hospitalization.
  • As a member you can take an active role in the development of programs, processes and policies that directly impact patients at Norton Brownsboro Hospital.
  • Sharing your personal experiences as a patient or family member can help the hospital improve the care and services it provides to others.
  •  Your personal experience matters, and we want your voice to be heard.



  Areas of Focus:

  • Stroke certification
  • Outpatient diagnostic services
  • Neuroscience services
  • Orthopedics and spine services
  • Women's services - mammography
  • Cancer services
  • Cardiovascular and pulmonary services






Medical Care

Pregnancy & Prenatal Classes
Weight Loss
Heart Disease
Women's Health
More Medical Care


Immediate Care
Health Centers
Emergency Room
Doctors Offices
Affiliate Hospitals

Patients and Visitors

Pay Your Bill
Request an Appointment
Get Healthy
Support Groups
Fitness Groups
Mobile Applications
Clinical Trials
Online Nursery
Classes and Events
Send an eCard
Patient Stories
Patient and Family Advisory Council
Places to Stay
Say Thanks
Risk Assessments

About Us

Quality Report 
Ways to Help
Community Outreach
Contact Us
(502) 629-1234

Connect with us

© 2015 Norton Healthcare
Serving Kentucky and Southern Indiana