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Norton Hospital Council

 We Believe

The Norton Hospital Patient and Family Advisory Council is the voice dedicated to improving the health care experience for all who enter our doors.


  • Increase membership in the Patient and Family Advisory Council to promote patient- and family-centered care
  • Increase awareness of the Patient and Family Advisory Council by increasing involvement in hospitalwide planning
  • Further integrate patient and family feedback and suggestions to improve patient care

Contact Information: To discuss volunteer opportunities on the council.

Carolyn Eads 629-5537
Kristin Pickerell 629-5928

 Why Serve on the Council
  • Assist in the development of programs, processes and policies that have a direct impact on patients and families
  • Have a voice for positive change
  • Share your personal experiences as a patient or family member to help Norton Hospital improve the care and services provided to other


  Council Accomplishments for 2011

  • Created and participated in a training video for nurses on hourly rounding
  • Developed a Patient and Family Advisory Council brochure
  • Reviewed and improved medication delivery forms
  • Selected internal artwork as submitted by staff, physicians and advisors



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Serving Kentucky and Southern Indiana