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Patient and Guest Information

Guest Services / Registration

Main Admitting - First floor

  • Monday through Friday
    5:30 to 9 p.m.
  • Saturday and Sunday
    6 to 8 p.m.

After hours go to the Emergency Department Registration Desk

Self-Registration Kiosks

The Norton Brownsboro Hospital patient registration area includes self-registration kiosks.

Please check-in at the guest services desk and someone will assist you.


Emergency department 

24 hours a day, 7 days a week
Located on the first floor, east side of the hospital, the emergency department is a 22-bed unit staffed 24 hours a day with board-certified emergency medicine physicians. It is equipped to provide a full range of services for individuals of all ages.


Internet access

  • Free Wi-Fi service available
  • Computers are available throughout the hospital for patients and visitors

Gift shop 

Our gift shop offers a tremendous assortment of merchandise selected to meet the diverse needs of the community. Shoppers may choose from a wide variety of gifts including balloons, stuffed animals, figurines, home décor items, candles, lotions, jewelry, perfume, keepsakes, gift baskets, candy, flowers and cards. Phone orders are welcome by dialing (502) 446-8120.

Monday through Friday
9 a.m. to 8 p.m.

Saturday and Sunday
12 to 5 p.m.

The gift shop is located on the first floor of Norton Brownsboro Hospital.


Pastoral care

Pastoral care is an important part of Norton Healthcare's faith heritage. To care for the spiritual needs of patients and families, the chapel in Norton Brownsboro Hospital is located on the first floor and open 24 hours a day, 7 days a week. The chapel offers a unique area for spiritual respite. A Chaplain is on call 24 hours a day, 7 days a week.

Meals and Snacks

Cafeteria

Norton Brownsboro Hospital's cafeteria is on the first floor, accessible from the main lobby. With digital menus that include nutrition information and prices, the cafeteria offers a wide variety of fresh, healthy meal choices daily.

  • Monday – Friday
    Continental Breakfast: 630 am – 7 am
    Breakfast: 7 am – 9 am
    Lunch: 1030 am – 2 pm
  • Saturday – Sunday
    Breakfast: 7 am – 9 am
    Grab n' go Service: 9 am – 10 am
    Lunch: 1030 am – 2 pm

Lobby Cafe

The cafe offers light meals, snacks and drinks.

  • Monday – Friday
    Breakfast 6 am – 11 am
    Lunch 12 pm – 7 pm

Nourishment Centers

Each medical/surgical unit has a Nourishment Center for patients and guests to go to relax and get away from their room for a while. The Nourishment Centers are open and accessible at all times to support our patient- and family-centered care model. The centers offer a wide selection of snack foods and have wireless Internet access with plug-ins for laptops and other electronic devices.

Vending machines

Vending machines are available throughout the hospital, including locations in the cafeteria and adjacent to the emergency department waiting room.


Parking

Surface-level parking is free and offers easy access to Norton Brownsboro Hospital and Norton Medical Plaza - Brownsboro.

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(502) 629-1234

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Serving Kentucky and Southern Indiana