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Hospital Billing Questions

Find the answers to all your hospital billing and insurance questions here.

Use our secure forms to:

Additional Information

Find out about Financial Assistance programs for
hospital-based services.

For questions about Financial Assistance, please contact Norton Healthcare Customer Service at
(502) 479-6300 or 1-800-874-3979.
If you experience difficulty financing
your hospitalization, we urge you to contact one of our Norton Customer Service representatives as soon as possible so that we may assist you in making arrangements.


Physician & ICC Questions

Look here to find companies, insurance carriers and government organizations that have contracts with Norton Healthcare physician practices.

A list of Norton Healthcare’s hospital insurance and managed care partners
is also available.

For questions regarding a physician, immediate care center or other bill,
refer to your statement
for the
number to call.

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Serving Kentucky and Southern Indiana