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Clergy & Staff Education

Complimentary Educational Courses for Clergy and Church Staff

Norton Healthcare Office of Church and Health Ministries and Norton University are proud to partner to offer a variety of highly-interactive and engaging courses on topics essential in today’s community and workplace!

Norton University Guiding Principle:
The purpose of Norton University is to provide learning opportunities to enhance the professional, educational, and personal development of those we serve.

All Norton University learning experiences are facilitated by highly trained professionals with years of both classroom and workplace experience.

Office of Church and Health Ministries
The purpose of Norton Healthcare’s church and health ministries initiatives is to honor the faith heritage of our founding churches — the Episcopal Church, United Methodist Church, and United Church of Christ — and the Presbyterian and Roman Catholic churches, which also are part of our faith history. In honoring this heritage, we serve persons of all beliefs and build relationships with faith communities to promote the connection between faith, healing, and wellness.

The following courses are available:

See a complete list of dates and times, or call 502-629-7349.

American Sign Language
This class meets once per week for six weeks and teaches the basics of American Sign Language. (2 hours weekly)

Business Protocol and Attire
Learn the fundamental tools needed for building relationships and managing your public image. (4 hours)

Critical Communications
Uses the Critical Communication Model to help participants give honest feedback and ask for behavioral change in a professional manner. (4 hours)

How to Deal with Difficult People
Gain greater insight and improve communication with “difficult” personalities and in challenging situations. (4 hours)

Inclusion Behaviors: The Bridge to Engagement
This course focuses on specific behaviors that create sustainable cultural change around inclusion and diversity. (4 hours)

Meeting Management: Meet Less, Accomplish More
Identifies tools and techniques to ensure productive meetings. (4 hours)

Managing for Excellence
Meeting once a week for 8 weeks, this program explores the essential skills of managing departments and personnel. (3.5 hours weekly)

Understanding Team Dynamics
Identifies and applies useful tools and techniques to help team leaders develop teams and move “stuck” teams forward. (4 hours)

Street-Smart, Principled Negotiation
Teaches the skill of negotiation to move parties in a common direction and avoid a polarized contest of wills. (7 hours)

Interpersonal Communication Skills: Overcoming the Top 7 Breakdowns
Understand common communication breakdowns and practice appropriate strategies and techniques for overcoming difficulties in communication. (4 hours)

Public Speaking: The WOW Factor
This course provides a guide for conducting engaging presentations for individuals and groups. (7 hours)

Microsoft Power Point 1 and 2
Learn basic skills for producing Power-Point presentations and transform basic presentations into more powerful communication tools in session 2. (2 hours)

Microsoft Word 1, 2 and 3
Learn basic through advanced skills to create, edit, and enhance business documents using Microsoft Word. (2 hours)

Getting Started as a New Leader
Helps those with little or no management experience transition from the role of team member to manager of former coworkers. (4 hours)

Coaching Skills for Leaders
Introduces the Norton Healthcare coaching model and provides opportunities for participants to practice coaching skills. (2 hours)

Remarkable Leaders
This highly interactive two-day experience provides a unique opportunity for participants to examine their leadership strengths in the context of their expected competencies. Street-Smart, Principled Negotiation Teaches the skill of negotiation to move parties in a common direction and avoid a polarized contest of wills. (7 hours)

All courses listed on this flyer are offered at no charge to participating clergy and other church staff.

Course Schedule
See a complete list of dates and times, or call 502-629-7349.

Register now or call Norton University at 502-629-7349.

Parking is available at a garage at 724 S. Floyd St. directly behind the building at 224 E. Broadway. Bring garage ticket to class to receive free parking validation.

United Methodist Church clergy serving in the Kentucky Conference and in the South District of the Indiana Conference may report CE/CEUs for completion of these programs.

Norton University
224 E. Broadway, Suite 115
Louisville, KY 40202

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