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Emergency Department Care


These indicators show how quickly our hospitals treat patients who come to the hospital’s emergency department.


Timely emergency department care helps improve patient outcomes. Long stays in the emergency department may indicate that the emergency department is understaffed or overcrowded, can result in delays in treatment, and can also create more stress for patients and families. The wait times at different hospitals can vary widely due to the number of patients being seen, disease and injury patterns, staffing levels, admitting procedures, and availability of inpatient beds and other sources of care.

Emergency Department - Median time patients spent in ED (minutes)
Average (median) time patients spent in the ED, before they were admitted to the hospital as an inpatient. Includes any ED Patient from the facility?s emergency department. Excludes patients who are not an ED Patient.(CMS ED-1b) before being admitted as inpatient (ED arrival to ED departure) low 305 274 303 251 266 282 238 274
Average (median) time patients spent in the ED, after the doctor decided to admit them as an inpatient before leaving the ED for their inpatient room. Includes any ED Patient from the facility?s emergency department. Excludes patients who are not an ED Patient.(CMS ED-2b) after doctor decision to admit as inpatient (decision to admit to ED departure) low 122 119 141 88 164 121 78 98
Emergency Department Throughput - Median time patients spent in ED (minutes)
Average time (in minutes) pateint spent in the emergency department before being sent home. Includes any ED Patient from the facility?s emergency department. Excludes patients who expired in the emergency department.(CMS OP-18b) before being sent home (ED arrival to ED departure) low 234 185 190 140 143 175 126 134
Average time (in minutes) pateint spent in the emergency department before they were seen by a healthcare professional. Includes any ED Patient from the facility?s emergency department. Excludes patients who expired in the emergency department.(CMS OP-20) before they were seen by a healthcare professional low 46 28 41 25 29 32 23 26
Emergency Department Pain Management - Median time patients who came to ED with broken bones (minutes)
Average time (in minutes) pateints who came in the emergency department with broken bones had to wait before receiving pain medication. Includes patients seen in a emergency department, and age >= 2 years, and a principal diagnosis code for a (long bone) fracture. Excludes patients less than 2 years of age, patients who expired, patients who left the emergency department against medical advice or discontinued care.(CMS OP-21) had to wait before receiving pain medication low 83 52 51 44 18 24 56 57
Emergency Department Stroke - % of patients who came to the ED with stroke symptoms
Percent of patients who came to the emergency room with stroke symptoms who received brain scan results within 45 minutes of arrival. Includes patients with an ICD-9-CM Principal Diagnosis Code for acute ischemic stroke, or hemorrhagic stroke, and patients who had a Head CT or MRI Scan Order. Excludes patients less than 18 years of age, patients who expired, patients who left the emergency department against medical advice or discontinued care.(CMS OP-23) who received brain scan results w/in 45 minutes of arrival high # # # #   # 55.0 57.0
Other Emergency Department Care - % of patients
Percent of patients who left the emergency department before being seen. Measure ascertains response to the following question(s): What was the total number of patients who left without being evaluated by a physician/APN/PA? (numerator). What was the total number of patients who presented to the ED? (denominator)(CMS OP-22) who left the emergency department without being seen low 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0

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