Frequently Asked Questions
Q: What happens during visits with the pharmacist?
A: Participants will learn more about diabetes and how to better manage their health on a daily basis. They also will learn how to monitor their condition to stay healthy and avoid serious complications.
Q: Where will I get my prescriptions filled when I participate in Rx for Better Health?
A: You may continue to fill your prescriptions through your insurance company’s mail order service or at your local retail pharmacy.
Q: Where will the pharmacist meet with me?
A: The pharmacist will meet with you at a convenient location on one of the Norton Healthcare campuses.
Q: How much does the program cost?
A: The program is free. You will save money since Norton Healthcare will make arrangements for you to pay reduced co-pays on diabetes prescriptions and testing supplies (test strips, syringes, lancets, glucometers, etc.).
Q: Is participation in the program voluntary? Is it confidential?
A: Yes, it is voluntary and confidential. It’s your choice whether to participate. Your supervisor and co-workers will not know that you are participating in the program.
Q: I already have a doctor and participate in a diabetes management program. Why should I do anything else?
A: Rx for Better Health isn’t meant to replace the care you currently are receiving from your physician. It’s meant to enhance your care. We encourage you to discuss the program with your doctor. A team approach to treating diabetes works best. People who actively participate in their diabetes care along with their physicians and pharmacists are more satisfied with their care and generally are healthier.