Decrease (-) Restore Default Increase (+)
Bookmark and Share
clear spacerMedia Information Center

Media Information Center

Patient condition reports

The Health Insurance Portability and Accountability Act (HIPAA) established guidelines on release of information about patients. Norton Healthcare follows these guidelines and will provide information to the media as allowed. The majority of the time this will be a one-word condition report: undetermined, good, fair, serious or critical. The death of a patient will only be reported after sufficient time has passed to notify the family

Patients have the right to opt out of release of information. In this case, no condition report will be given, including confirmation that the patient is in one of our facilities.

To learn more about how medical information may be used and disclosed and how you can access health information, you may read the HIPAA notice of privacy practices.

To receive a condition report, members of the media must have the correct spelling of the patient’s first and last name.

Call the Norton Healthcare Media Line (24/7 coverage): (502) 629-2999.

For other media inquiries and requests, call the media line or:

Thomas Johnson
Chief Communications Officer
(502) 629-8092

Maggie Roetker
Director, Public Relations
(502) 629-5272

Menisa Marshall
Public Relations Project Manager
(502) 629-8677

Lynne Choate
Public Relations Project Manager
(502) 629-8476

Patient condition reports — definitions

  • Undetermined: Patient is awaiting assessment
  • Good: Vital signs are stable and within normal limits. Patient is conscious and comfortable. Indicators are excellent.
  • Fair: Vital signs are stable and within normal limits. Patient is conscious but may be uncomfortable. Indicators are favorable.
  • Serious: Vital signs may be unstable and not within normal limits. Patient is acutely ill. Indicators are questionable.
  • Critical: Vital signs are unstable and not within normal limits. Patient may not be conscious. Indicators are unfavorable.

Search for news releases

Medical Care

Pregnancy & Prenatal Classes
Weight Loss
Heart Disease
Women's Health
More Medical Care


Immediate Care
Health Centers
Emergency Room
Doctors Offices
Affiliate Hospitals

Patients and Visitors

Pay Your Bill
Request an Appointment
Get Healthy
Support Groups
Fitness Groups
Mobile Applications
Clinical Trials
Online Nursery
Classes and Events
Send an eCard
Patient Stories
Patient and Family Advisory Council
Places to Stay
Say Thanks
My Health Risk Assessment

About Us

Quality Report 
Ways to Help
Community Outreach
Contact Us
(502) 629-1234

Connect with us

© 2015 Norton Healthcare
Serving Kentucky and Southern Indiana