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Patient and Guest Information

Norton Hospital Patient/Guest Information


Norton Outpatient: Monday-Friday 5 a.m.-6 p.m.; Saturday 6 a.m.-12 Noon

Labor and Delivery and Emergency Department: 24/7

Pavilion Outpatient: Monday-Friday 7 a.m.-5:30 p.m.

Pavilion Surgery: Monday-Friday 5 a.m.-4:30 p.m.; Saturday 6 a.m.-12 Noon

Pre-Admission Testing: Monday-Friday 7 a.m.-6 p.m.; Saturday 7 a.m.-12 Noon

Breast Center: Monday-Friday 8 a.m-4 p.m.


The Norton Hospital cafeteria is open to guests at the following times.

  • Breakfast
    Steamtable: 6:00 a.m. - 9:30 a.m.
    Grill: 6:00 a.m. - 9:30 a.m.
  • Lunch and Dinner
    Steamtable: 10:30 a.m. - 2:30 p.m. and 4:30 - 8:30 p.m.
    Grill: 10:30 a.m. - 7:30 p.m.
  • Deli
    10:30 a.m. - 2:30 p.m.
  • Starbucks coffee shop
    6:30 a.m. to 2:30 p.m.
  • Late Night
    11:00 p.m. - 4:00 a.m.

The Norton Healthcare Pavilion cafeteria is located on the first floor and is open at the following times:

  • Breakfast
    Steamtable: 7:00 a.m. - 9:30 a.m.
    Weekends: 6:00 a.m. - 9:30 a.m.
  • Lunch
    Steamtable: 10:30 a.m. - 2:00 p.m.
    Grill: 10:30 a.m. - 2:00 p.m.
  • Salad Bar
    10:30 a.m. - 7:00 p.m.
  • Dinner
    Steamtable: 4:30 p.m. - 7:00 p.m.
    Grill: 4:30 p.m. - 7:30 p.m.
  • Late Night
    Midnight - 2:00 a.m.

Internet Access

Free Wi-Fi service available.

Vending Machines

Vending machines, ice, and microwave ovens are available in the dining area 24 hours a day.

Gift Shops

The Norton Hospital Gift Shop is located on the second floor. Hours may vary according to availability of volunteers.

  • Monday - Friday
    10:00 a.m. - 4 p.m. and 6:30 p.m. - 8:30 p.m.
  • Saturday
    11:00 a.m. - 3:00 p.m.
  • Sunday
    1:00 p.m. - 4:00 p.m.

Pastoral Care

The Chapel in Norton Hospital is located above the cafeteria on the second floor and is open at all times.

The Chapel in the Norton Healthcare Pavilion is located on the first floor near the Preston Street entrance and lobby.

The Norton Hospital Pastoral Care office will notify personal pastors, priests, and rabbis of patient admission, if requested. To request pastoral care or for more information, please call (502) 629-6150 .

Interpreter Services

Norton Hospital Non-English speaking patients can communicate with staff members in over 143 languages with the help of AT&T's Language Line.

Please notify a nurse upon admission and arrangements will be made accordingly. Equipment for the hearing impaired is also available for all telephones and televisions.

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(502) 629-1234

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Serving Kentucky and Southern Indiana