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Clergy & Staff Education

Complimentary Educational Courses for Clergy and Church Staff

Norton Healthcare Office of Church and Health Ministries and Norton University are proud to partner and provide highly-interactive courses on topics essential in today’s community and workplace.

Faculty
All Norton University learning experiences are facilitated by highly trained professionals with years of both classroom and workplace experience.

Here are some of the courses available at no charge to participating clergy and other staff members of a faith community in the Norton Healthcare Office of Church and Health Ministries network.

Business Protocol and Attire
Learn the fundamental tools needed for building relationships and managing your public image. (4 hours)

Critical Communications
Uses the Critical Communication Model to help participants give honest feedback and ask for behavioral change in a professional manner. (4 hours)

Coaching Skills for Leaders
Introduces the Norton Healthcare coaching model and provides opportunities for participants to practice coaching skills. (2 hours)

How to Deal with Difficult People
Gain greater insight and improve communication with “difficult” personalities and in challenging situations. (4 hours)

Inclusion Behaviors: The Bridge to Engagement
This course focuses on specific behaviors that create sustainable cultural change around inclusion and diversity. (4 hours)

Meeting Management: Meet Less, Accomplish More
Identifies tools and techniques to ensure productive meetings. (4 hours)

Managing for Excellence
Meeting once a week for 8 weeks, this program explores the essential skills of managing departments and personnel. (3.5 hours weekly)

Interpersonal Communication Skills: Overcoming the Top 7 Breakdowns
Understand common communication breakdowns and practice appropriate strategies and techniques for overcoming difficulties in communication. (4 hours)

Public Speaking: The WOW Factor
This course provides a guide for conducting engaging presentations for individuals and groups. (7 hours)

Getting Started as a New Leader
Helps those with little or no management experience transition from the role of team member to manager of former coworkers. (4 hours)

Street-Smart, Principled Negotiation
Teaches the skill of negotiation to move parties in a common direction and avoid a polarized contest of wills. (7 hours)

Understanding Team Dynamics
Identifies and applies useful tools and techniques to help team leaders develop teams and move “stuck” teams forward. (4 hours)

See a complete list of dates and times, or call 502-629-7349.

Registration
Register now or call Norton University at 502-629-7349.

Parking is available at a garage at 724 S. Floyd St. directly behind the building at 224 E. Broadway. Bring garage ticket to class to receive free parking validation.

United Methodist Church clergy serving in the Kentucky Conference and in the South District of the Indiana Conference may report CE/CEUs for completion of these programs.

Norton University
224 E. Broadway, Suite 115
Louisville, KY 40202







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